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Terms of service

Who we are, and who we are not

Purdue Global Tutors is an independent tutoring and academic support service. We are not affiliated with, endorsed by, or connected to Purdue University Global or Purdue University. Purdue Global, ExcelTrack, and related marks are trademarks of their respective owners, used only to identify the coursework we support.

What you are buying

Original study materials and tutoring: model drafts written to your assignment's requirements, rubric-mapped explanations with projected standings, editing of your own drafts, summative and seminar preparation coaching, and related support including paperwork preparation. Deliverables are learning materials; responsibility for submitted work remains yours, under your institution's academic integrity policy.

Your responsibilities

  • Provide accurate assignment details, rubrics, and deadlines; quotes are built from what you send.
  • Never share institutional credentials; we do not accept them.
  • Use delivered materials consistently with your institution's policies.

Turnaround, revisions, and the guarantee

Standard deliverables target delivery within 24 to 48 hours of confirmation; staged projects receive dated plans before payment. If supported work grades below the agreed target on the course's scale, we revise free until the target is met. The guarantee is a revision commitment on work we produced, not a promise of institutional outcomes, and projected standings in our notes are estimates, not grades.

Payment and refunds

Prices are quoted before work begins and charged through a secure third-party processor. Undelivered scoped orders refund in full; delivered work is covered by the revision guarantee rather than refunds, except where law requires otherwise.

Intellectual property

On full payment, delivered materials are licensed to you for personal educational use. Our methods and tooling remain ours; your materials are never republished or resold.

Acceptable use

We refuse work involving impersonation of a student to an institution, access to institutional systems, attending live sessions on someone's behalf, or sitting exam-style assessments for anyone. Assessment-adjacent services are preparation and coaching only.

Liability

To the maximum extent permitted by law, total liability for any claim related to an order is limited to the amount paid for that order, excluding indirect or consequential damages.

Changes and contact

Updated terms take effect when posted; continued use is acceptance. Questions go to the contact page.

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